SHIPPING & RETURNING POLICY
Shipping Policy:
Thank you for choosing Magic Minds! We are committed to ensuring that your order is processed and shipped promptly.
1. Processing Time: Orders are typically processed within 1-3 business days. You'll receive a confirmation email once your order has shipped.
2. Shipping Methods: We offer standard shipping, with options for expedited shipping at checkout. Delivery times vary based on your location and the shipping method selected.
3. Shipping Fees: Shipping fees are calculated at checkout based on your order total and shipping destination. Eligible orders may qualify for free shipping—check our website for details!
4. Tracking Your Order: After your order has shipped, you’ll receive a tracking number via email. You can use this to track your shipment online.
5. International Shipping: We currently offer shipping to select international locations. Customs fees or import duties may be applicable and are the responsibility of the customer.
Returns Policy:
At Magic Minds, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we've got you covered.
1. Return Window: You can return items within 30 days of receiving your order for a refund or exchange.
2. Condition for Returns: Items must be in new, unused condition with all original packaging and tags attached. We cannot accept returns on opened or damaged items unless they are defective.
3. Return Process: To initiate a return, please contact our customer service team at [email protected]. We will guide you through the return process and provide a return shipping label.
4. Refunds: Once we receive your returned item, we will process your refund, typically within 5-7 business days. The refund will be issued to the original payment method used at checkout.
5. **Exchanges:** If you’re looking to exchange an item, please follow the return process and then place a new order for the desired item.
6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order, and we will arrange for a replacement or refund.
Thank you for reading our shipping and returns policy. If you have any questions or concerns, don’t hesitate to reach out to our friendly customer support team. Happy reading!
Thank you for choosing Magic Minds! We are committed to ensuring that your order is processed and shipped promptly.
1. Processing Time: Orders are typically processed within 1-3 business days. You'll receive a confirmation email once your order has shipped.
2. Shipping Methods: We offer standard shipping, with options for expedited shipping at checkout. Delivery times vary based on your location and the shipping method selected.
3. Shipping Fees: Shipping fees are calculated at checkout based on your order total and shipping destination. Eligible orders may qualify for free shipping—check our website for details!
4. Tracking Your Order: After your order has shipped, you’ll receive a tracking number via email. You can use this to track your shipment online.
5. International Shipping: We currently offer shipping to select international locations. Customs fees or import duties may be applicable and are the responsibility of the customer.
Returns Policy:
At Magic Minds, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we've got you covered.
1. Return Window: You can return items within 30 days of receiving your order for a refund or exchange.
2. Condition for Returns: Items must be in new, unused condition with all original packaging and tags attached. We cannot accept returns on opened or damaged items unless they are defective.
3. Return Process: To initiate a return, please contact our customer service team at [email protected]. We will guide you through the return process and provide a return shipping label.
4. Refunds: Once we receive your returned item, we will process your refund, typically within 5-7 business days. The refund will be issued to the original payment method used at checkout.
5. **Exchanges:** If you’re looking to exchange an item, please follow the return process and then place a new order for the desired item.
6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order, and we will arrange for a replacement or refund.
Thank you for reading our shipping and returns policy. If you have any questions or concerns, don’t hesitate to reach out to our friendly customer support team. Happy reading!